IoT for Better Transit Service
Average peak-hour crowding down, and environment complaints lower the following quarter.
The challenge
A rail operator wanted to improve the passenger experience using real data on in-station crowding and environmental quality, to plan service around.
What GIPSIC did
IoT sensors for people counting and air quality, streaming into a cloud platform in realtime that station staff can actually see.
The outcome
Service planning improved on real numbers, average crowding at peak fell, and passenger complaints about station conditions dropped the next quarter.